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Website maintenance: a site that still works in a year.

A website is finished on the day it is delivered. After that it slowly starts to age.

Drawing of a web page taken apart in layers: navigation, content and a product list linked to the stock.Load timeFindableLinked to your stock

Short answer

Website maintenance is the regular updating and checking of a website: updates to the system and its extensions, backups, monitoring that the site is reachable and a look at forms and certificates. Jevana does this for a fixed monthly amount, for WordPress sites and others, even if someone else built the site. Small text changes can be part of the same agreement.

What happens without maintenance

After a few months
The first security updates are missed. You notice nothing.
After a year
The contact form stops sending mail, because the mail provider tightened its rules. Nobody knows since when.
After two years
The host switches off the PHP version the site runs on. The site shows a white screen.
Somewhere in between
An outdated plugin is abused. Visitors are sent on to a site you do not know.

What we do every month

Updating

  • Updates to the system, the theme and the extensions
  • On a copy first if the update is large
  • The PHP version raised in good time

Checking

  • Whether the form arrives, with a real test mail
  • Whether the certificate is valid
  • Whether the main pages load without errors

Keeping

  • Daily backup of files and database
  • Restore on request, from a day of your choice
  • An overview of what was done

Also for a site someone else built

The builder has stopped, the agency no longer replies, or the site was once made by an acquaintance. The site itself is fine, but nobody looks after it.

We take over the maintenance without the site having to be rebuilt. A backup first, then a round through everything in it. What is outdated or no longer maintained, we replace. If we find something that makes maintenance expensive, such as a theme that is no longer supported, you hear about it before you are tied to anything.

Questions

What happens if you do not update a website?

A website that is not updated keeps working for a while and meanwhile becomes vulnerable. Known flaws in the system or an extension stay open, and automated attacks look for exactly those. The surroundings change as well: the host renews PHP, mail providers set new requirements. One day the form or the whole site stops working, without warning.

What is included in website maintenance?

Maintenance includes updates to the system and extensions, a daily backup, monitoring that the site is reachable and a monthly check of forms and the certificate. You get a short overview of what was done. Small changes to text or images can be added, as an agreed number per month. New pages or features fall outside it.

Does the site have to be hosted with you for maintenance?

No, but it works better. If the site is with another host, we do the maintenance there, as long as we get the access it needs. With our own hosting we can do more: make a test copy, tune the server and restore faster. Moving is not a condition; we recommend it if the current hosting gets in the way of maintenance.

Can't I just do the maintenance myself?

You can, and for a simple site it is manageable: log in once a month, run the updates, check that everything still works. It goes wrong when it slips, or when an update breaks something and you do not know how to go back. If you have no time or appetite for it, you outsource it. That is all there is to it.

Tell us what you run.

An introduction costs nothing. You talk straight away to one of the two people who will actually do the work.