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NAS management with a backup: the box that keeps it all.

It sits in the cupboard, has worked for years and nobody knows when it was last updated.

Get in touch
Drawing of a firewall with a switch in front of it, a fibre line going out and a 4G router as backup.Fibre4G backupFirewallSwitch

Short answer

A NAS is a storage device on the office network that holds files centrally, often of the Synology brand. NAS management means someone updates the software, watches the disks, keeps the folder rights and arranges a backup at another location. Jevana takes over existing NAS systems and makes a copy to storage outside the building.

A NAS is not a backup

Many offices bought a NAS as a backup and then started working on it. Then it has become the original. Two disks that mirror each other protect against one broken disk. Not against a fire, a break-in, a colleague who deletes a folder or ransomware that encrypts everything within reach.

The second copy belongs somewhere else. Most NAS systems can send an encrypted backup to external storage themselves. It only has to be set up properly once, and someone has to check that it keeps running.

Backup and recovery

What we check and keep up

Software

  • The NAS operating system on a supported version
  • Packages nobody uses, removed
  • Security updates, even when they need a restart

Access

  • Not directly reachable from the internet
  • A separate account per employee, no shared login
  • The default admin account switched off
  • Rights per folder, matching who works there

Disks

  • An alert to us when a disk shows errors
  • A spare disk ready, or easy to get
  • Free space watched

Backup

  • Daily, encrypted, to storage outside the building
  • Several versions, so a folder deleted last week can come back
  • A test restore

When this comes up

  • The NAS beeps, and nobody knows what the light means
  • There is a notice that support for the model is ending
  • The NAS was reachable from outside, because that was once handy for working from home
  • The only person who knew the admin password no longer works here

Questions

Is a NAS with two disks a backup?

No. Two mirrored disks keep the NAS working if one fails. Everything that happens on one disk happens on the other at once: a deleted file is gone from both, and ransomware encrypts both. A backup is a separate copy, in another place, with older versions. So you need one alongside it.

Can you take over an existing Synology?

Yes. We start with a check: which version is on it, how old the disks are, who can reach it and whether it is open from outside. Then we update it, put the access right and set up the backup. If the model is so old that no more updates come for it, we advise on replacement or a switch.

Does the NAS have to go, with everything moving to the cloud?

Not necessarily. For large files edited at the office, such as drawings or video, a NAS is faster and cheaper than the cloud. For ordinary documents that people also need at home, SharePoint or JevanaFiles is handier. Many offices keep the NAS for the heavy work and move the rest. We look at what is actually on it.

Why must a NAS not hang directly on the internet?

Because NAS systems are a favourite target. In recent years there have been several waves of ransomware aimed at devices reachable from the internet, through flaws in the software. Anyone who wants to reach their files from outside does it safely through a VPN, or by syncing the files to a service made for that.

Goes well with

From the knowledge base

Tell us what you run.

An introduction costs nothing. You talk straight away to one of the two people who will actually do the work.

Get in touch

or email info@jevana.systems