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IT for education: thirty laptops, one lesson.

Devices ready at the bell, wifi that copes with a full classroom, pupil data under lock.

Drawing of a scale model of an office network: workstations, a server cabinet, the internet line and the point where we start.What runsWho has accessThis is where we start

Short answer

IT for education differs from office IT in the numbers: many devices passing through ever-changing hands, wifi that has to serve a whole classroom at once, and personal data of minors. Jevana manages the laptops, tablets, network and accounts of small schools, private training providers and childcare. Teaching methods and the pupil tracking system stay with their supplier.

Office and classroom, side by side

SubjectOfficeSchool or training provider
DevicesOne laptop per personA trolley of laptops, a different group every hour
WifiTen people spread over the dayThirty devices at once in one room
AccountsCome and go a few times a yearA whole cohort added and removed in the summer
DataClients and employeesMinors, test results, care notes
MaintenanceOutside office hoursDuring the holidays

What we arrange

Devices

  • Laptops and tablets set up from one management environment
  • A device that is clean after every lesson for the next
  • A lost or stolen device blocked from a distance

Network

  • Access points placed on the basis of a measurement per room
  • Pupils, teachers and guests each on their own network
  • Filtering of harmful sites at network level

Accounts and data

  • Accounts created and cleared per school year
  • Teachers see their own groups, not the whole school
  • Backup of what is kept outside the pupil tracking system

When this comes up

  • The teacher who did the IT on the side is retiring
  • During a digital test half the class drops off the wifi
  • After the summer sixty accounts must go and sixty must come in

Questions

What rules apply to pupil data?

Pupil data falls under the GDPR, with extra care because the data concerns minors. A school must know which suppliers process data, have a data processing agreement with each and limit access to those who need it. For primary and secondary education there is the Dutch Convenant Digitale Onderwijsmiddelen en Privacy, the privacy covenant for digital teaching materials. We set up the technical measures; the privacy policy stays with the school.

Can you manage a whole set of laptops or tablets at once?

Yes. Devices are set up from one management environment, so a new set configures itself as soon as it connects. Apps, wifi and restrictions are the same for every device. For shared devices we set them to be cleaned after sign-out. A broken device is swapped for another from the cupboard, without anyone having to configure it.

Why does the wifi drop when a whole class signs in at once?

Usually because the network was built for coverage and not for numbers. One access point in the corridor gives signal everywhere, but cannot serve thirty devices in one room at once. A stronger signal rarely helps. What works is more access points at lower power, closer to the users, placed on the basis of a measurement.

When do you do maintenance at a school?

In the holidays and outside lesson time. Updates that need a restart, replacing network equipment and clearing accounts we plan in the summer or a mid-term break. During test weeks nothing changes. We agree that calendar together at the start of the school year, so nobody faces a surprise.

Tell us what you run.

An introduction costs nothing. You talk straight away to one of the two people who will actually do the work.