Outsource your IT management without losing the keys.

Outsourcing pays off when the work keeps getting left or hangs on one person. An organisation of five to fifty people has too little work for its own administrator, but too much to do it responsibly on the side. A fixed monthly fee is then cheaper than the hours of a colleague who should be doing something else, and far cheaper than a week of downtime.

We ask your current administrator for the admin accounts, the documentation and the running contracts, and go through what runs together. Usually that party cooperates. During the transition the old administrator stays reachable for questions. Only when we can reach everything and have checked it all does management pass over on the agreed date.

Then it takes longer, but it almost always works out. For most systems your organisation is the customer, and the owner can have access restored through the software or domain name supplier. Where an admin account is in the old party's name, we request a transfer. We explain up front which steps are needed and what you have to sign.

You do. Admin accounts, licences and domain names belong to your organisation. You choose whether they are in your name or whether we manage them for you, as many clients do with their domain names. Either way it is on record that they are yours. The passwords sit in a vault your own contact person can open. If you cancel, we hand everything over and it keeps working as it stood.

Yes. Some organisations keep the workstations and hand over only the network and backups, or the other way round. We record per item who does what, so nothing falls between two stools. If you have your own administrator on the payroll, we can also cover for illness, holidays or a project too big for one person.